Our goal is to simplify accounting for businesses of all sizes. With smart invoicing, real-time reports, and automated financial tools, FernBooks helps you manage your finances with confidence, clarity, and control.
Refund Policy
We aim to ensure that all our clients are satisfied with our services. The following refund guidelines apply :
1. Service-Based Refunds
Subscription fees are generally non-refundable.
Refunds may be granted if FernBooks fails to deliver promised core services.
Requests must be made in writing and assessed based on service usage and incurred costs.
2. Cancellation Policy
User-Initiated Cancellations :
Written notice is required.
Cancellation fees may apply, based on the plan and services used.
FernBooks-Initiated Cancellations :
In case of system shutdown or major issues, users may receive refunds or alternative services.
3. Force Majeure
FernBooks is not responsible for service disruptions due to events beyond control (natural disasters, regulations, etc.). Refunds or rescheduling may be offered based on situation and incurred costs.
